Alarm/Alert Administrative Msg
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000
NOUS71 KNES 301958
ADANES
SUBJECT: PRODUCT ANOMALY,  (UPDATE #1) ESPC NETWORK OUTAGE.  ISSUED:
*UPDATE #1: *THE OUTAGE HAS BEEN RESOLVED, AND THE SYSTEMS ARE COMING
BACK UP.  WE ARE GETTING GOES IMAGERY IN MCIDAS, N-AWIPS AND HMS. A
COMPREHENSIVE LIST OF PRODUCT IMPACTS IS PROVIDED. IF YOU FIND THAT ANY
OF YOUR SERVICES ARE STILL AFFECTED, PLEASE CONTACT ESPC OPERATIONS.

*TOPIC: *ESPC NETWORK OUTAGE

*PRODUCT(S) OR DATA IMPACTED:* PLEASE SEE BELOW

*DATE/TIME ISSUED: * JULY 30, 2014 1955 UTC**

*DATE/TIME OF INITIAL IMPACT:* JULY 30 2014  1458 UTC**

*DATE/TIME OF EXPECTED END:* JULY 30 2014  1730 UTC**

*LENGTH OF EVENT:*APPROXIMATELY 2 HOURS

*DETAILS/SPECIFICS OF CHANGE:*A NETWORK SWITCH IOS UPGRADE FROM 10:58AM
TO 11:09AM CAUSED A ESPC NETWORK OUTAGE.
PLEASE CHECK AND VERIFY THE OPERATION OF YOUR PRODUCTS.  REPORT ANY
PROBLEMS TO THE HELP DESK AND OPEN A PATRON TICKET.

A PLANNED NETWORK SWITCH UPGRADE ON JULY 30, 2014 FROM 14:58 UTC TO
15:09 UTC IMPACTED SATEPS DISTRIBUTION SERVERS. GOES-EAST AND GOES-WEST
REMAPPER SERVERS WERE INACCESSIBLE DURING THE OUTAGE.

THE ISSUE HAS NOW BEEN RESOLVED, AND THE SYSTEMS ARE COMING BACK UP.
WE
ARE GETTING GOES IMAGERY IN MCIDAS, N-AWIPS AND HMS. A COMPREHENSIVE
LIST OF PRODUCT IMPACTS IS PROVIDED BELOW. IF YOU FIND THAT ANY OF YOUR
SERVICES ARE STILL AFFECTED, PLEASE CONTACT ESPC OPERATIONS.

SUMMARY:
GOES-EAST REMAPPER (GOES-EAST RAW AND REMAPPED IMAGERY FOR MULTIPLE
APPLICATIONS)
GOES-WEST REMAPPER (GOES-WEST RAW AND REMAPPED IMAGERY FOR MULTIPLE
APPLICATIONS)
MTSAT REMAPPER (MTSAT-2 RAW AND REMAPPED IMAGERY FOR MULTIPLE
APPLICATIONS)
N-AWIPS INGEST
HAZARD MAPPING SYSTEM (HMS)
MICROWAVE AWIPS PRODUCTS - BLENDED TPW (DELAYED)

ON THE WEB (OPSO WEBSITE):
MTSAT (HOURLY IMAGERY) FROM 1332 UTC (NEXT UPDATE IS AT 1800 UTC)
GOES-EAST (30 MINUTE IMAGERY) FROM 1415 UTC TO 1715 UTC
GOES-WEST (30 MINUTE IMAGERY) FROM 1430 UTC TO 1700 UTC

FULL LIST OF AFFECTED APPLICATIONS (SOME PRODUCTS WERE DELAYED):
ADVANCED DVORAK TECHNIQUE
MICROWAVE MCIDAS PRODUCTS - AMSU
ASCAT CONVERSION FOR 25KM OCEAN SURFACE WINDS
AUTOMATED SMOKE DETECTION AND TRACKING ALGORITHM
AUTOMATED SNOW AND ICE COVER NORTH AMERICA DAILY 4-KM
SNOW AND ICE COVER ANALYSIS NORTHERN HEMISPHERE DAILY 4-KM (IMS)
SNOW AND ICE COVER ANALYSIS SOUTHERN HEMISPHERE DAILY 4-KM (IMS)
AVHRR CLOUD DRIFT POLAR WINDS
AWIPS COMPOSITE FOR GINI
BLENDED SEA SURFACE TEMPERATURE
MICROWAVE AWIPS PRODUCTS - BLENDED TPW
MICROWAVE MCIDAS PRODUCTS - BLENDED TPW
ENSEMBLE TROPICAL RAINFALL POTENTIAL
FAMILY OF SERVICE
FOUR SATELLITE COMPOSITE
GOES AEROSOL SMOKE PRODUCTS-EAST
GOES AEROSOL SMOKE PRODUCTS-WEST
GEOSTATIONARY SEA SURFACE TEMPERATURE
GOES-EAST REMAPPER
GIS GEOTIFF AND SHAPEFILES
GOES HIGH DENSITY IR CLOUD DRIFT WINDS
GOES HIGH DENSITY WATER VAPOR SOUNDER CH. 10 WINDS
GOES HIGH DENSITY WATER VAPOR SOUNDER CH. 11 WINDS
GOES HIGH DENSITY SHORTWAVE IR WINDS
GOES HIGH DENSITY VISIBLE WINDS
GOES HIGH DENSITY WATER VAPOR WINDS
GOES SURFACE AND INSOLATION PRODUCTS FULL DISK
GOES-WEST REMAPPER
HAZARD MAPPING SYSTEM - DATA PRE-PROCESSING AND GRAPHICAL USER
INTERFACE
IMAGER ASOS
SNOW AND ICE COVER ANALYSIS NH DAILY 24-KM (IMS)
SNOW AND ICE COVER ANALYSIS NH DAILY 4-KM (IMS)
MICROWAVE MCIDAS PRODUCTS - MIRS
MODEL AUTOMATED INFORMATION RETRIEVAL SYSTEM
MODIS IR CLOUD DRIFT POLAR WINDS
MODIS WATER VAPOR POLAR WINDS
GOES-BASED MULTI-PLATFORM TROPICAL CYCLONE SURFACE WIND
MTSAT HIGH DENSITY IR CLOUD DRIFT WINDS
MTSAT HIGH DENSITY SHORTWAVE IR WINDS
MTSAT HIGH DENSITY VISIBLE WINDS
MTSAT HIGH DENSITY WATER VAPOR WINDS
MTSAT REMAPPER
N-AWIPS INGEST
POLAR AUTOMATED INFORMATION RETRIEVAL SYSTEM
POLAR MAPPING
SINGLE FIELD OF VIEW
MICROWAVE MCIDAS PRODUCTS - SSMIS
TROPICAL CYCLONE FORMATION PROBABILITY
MICROWAVE MCIDAS PRODUCTS - TRMM
VOLCANIC ASH APPLICATION
WILDFIRE AUTOMATED BIOMASS BURNING ALGORITHM
WINDS PROFILER

*CONTACT INFORMATION FOR FURTHER INFORMATION: * ESPC OPERATIONS  AT
ESPCOPERATIONS@NOAA.GOV  AND
301-817-3880

*WEB SITE(S) FOR APPLICABLE INFORMATION:* N/A

THIS MESSAGE WAS SENT TO ESPC.NOTIFICATION@NOAA.GOV. YOU HAVE BEEN SENT
THIS AND OTHER NOTIFICATIONS BECAUSE YOU HAVE OPTED IN TO RECEIVE
IT. IF
FOR ANY REASON, YOU WISH TO UNSUBSCRIBE, PLEASE CONTACT ESPC HELP DESK
AT ESPCOPERATIONS@NOAA.GOV OR (301) 817-3880. PLEASE NOTE: IT MAKE TAKE
UP TO TWO BUSINESS DAYS TO PROCESS YOUR UNSUBSCRIBE REQUEST.




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