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NOUS72 KNES 021804
ADMNES
TOPIC:  REOCCURRING IMPACTS TO ABI L2 PRODUCTS

DATE/TIME ISSUED: MAY 2, 2024 1755 UTC



PRODUCT(S) OR DATA IMPACTED:  GOES-16 AND GOES-18 ABI CLOUD MASK, CLOUD
PHASE, CLOUD TOP HEIGHT, CLOUD TOP TEMPERATURE, CLOUD TOP PRESSURE, CLOUD
PARTICLE SIZE, CLOUD OPTICAL DEPTH, CLOUD COVER LAYERS, AEROSOL DETECTION
PRODUCT, AEROSOL OPTICAL DEPTH, LAND SURFACE ALBEDO



DATE/TIME OF INITIAL IMPACT: DECEMBER 4, 2023



DATE/TIME OF EXPECTED END: TBD



LENGTH OF OUTAGE: TBD



DETAILS/SPECIFICS OF CHANGE:  SINCE DECEMBER 4, 2023, THE GOES-R GROUND
SYSTEM HAS EXPERIENCED PERIODIC INSTANCES OF DATA DEGRADATION AND OUTAGES
FOR MANY OF THE ABI LEVEL 2 PRODUCTS.  THESE IMPACTS ARE OFTEN SHORT-LIVED,
BUT OCCUR RANDOMLY THROUGHOUT THE DAY WITH INCONSISTENT FREQUENCY. THIS
NOTIFICATION IS BEING SENT TO ALERT USERS OF THIS ONGOING ISSUE AND THAT
THEY CAN EXPECT LOW-TO-MODERATE LEVELS OF IMPACT TO THE PRODUCTS LISTED
ABOVE UNDER    PRODUCTS OR DATA IMPACTED   .

A TICKET TO INVESTIGATE THE ROOT CAUSE OF THIS PERSISTENT ISSUE HAS BEEN
SUBMITTED TO THE GROUND SYSTEM DEVELOPER AND ANALYSIS IS UNDERWAY TO HELP
DETERMINE A SOLUTION.  WHEN A FIX HAS BEEN DEVELOPED AND PUT INTO PLACE, A
FOLLOW-UP NOTIFICATION WILL BE SENT OUT INFORMING USERS THAT THE ISSUE HAS
BEEN RESOLVED.


CONTACT INFORMATION FOR FURTHER INFORMATION: PLEASE EMAIL STEVE
SUPERCZYNSKI AT STEPHEN.SUPERCZYNSKI@NOAA.GOV; FOR 24X7 SUPPORT, CONTACT
ESPC OPERATIONS AT ESPCOPERATIONS@NOAA.GOV OR 301-817-3880



WEB SITE(S) FOR APPLICABLE INFORMATION: N/A



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