869
NOUS72 KNES 091949
ADMNES
UPDATE#3  PLEASE BE ADVISED THAT THE S6A DATA TRANSFER ISSUE HAS BEEN
RESOLVED.
DATA FROM REV 16601 @ PST 4161/1807Z STARTED BEING TRANSFERRED NOMINALLY
DURING  THIS SUPPORT.
DATA FROM REV(S) 16596, 16597, 16598, 16599 AND 16600 WILL BE TRANSFERRED
IN SEQUENCE STARTING WITH REV 16596 AS PER S6A OPS REQUEST.
DATA FROM 16596 IS BEING TRANSFERRED AT THIS TIME.
THERE WAS A CONFIGURATION ISSUE WITH THE ROUTER THAT PROVIDES CONNECTION
BETWEEN THE FTPS SERVER AND NWAVE.
THE ROUTER WAS CLEARED AND RESET AND THE FTPS1 SERVER WAS POWER CYCLED TO
RESTORE SERVICE.
TONY MAO WILL BE ON SITE TOMORROW AND AS TIME PERMITS - WILL DO FURTHER
RESEARCH INTO THE CAUSE OF THE ISSUE IN ORDER TO ENSURE THIS PROBLEM IS NOT
ENCOUNTERED AGAIN.
FCDAS OPS APOLOGIZES FOR THE DELAY IN DATA TRANSFER. PLEASE ADVISE IF
FURTHER INFORMATION IS REQUIRED.



UPDATE#2  FCDAS OPS IS CURRENTLY WORKING TO ENSURE ALL S6A DATA FROM DAY
161 IS TRANSFERRED AS SOON AS POSSIBLE TO EUMETSAT..DATA IS CURRENTLY
ACCUMULATING ON THE FTPS SERVER BUT THE S6A CONTROLLER HAS INFORMED FCDAS
OPS THAT NO DATA IS BEING RECEIVED AT EUMETSAT..  FCDAS OPS WILL CONTINUE
TO INVESTIGATE THE ISSUE AND WILL ADVISE OF ANY CHANGES. FCDAS OPS REQUESTS
S6A OPERATIONS ADVISE IF DATA TRANSFERS FROM EARLIER SUPPORTS ARE RECEIVED.

UPDATE#1: EUMETSAT REPORTS: IN ADDITION TO THE PREVIOUS EMAIL, WE ARE ALSO
MISSING:     GN_1B_RNXH_AX.

TOPIC:  SENTINEL 6A: PRODUCTION DELAY (CRITICAL)

 DATE/TIME ISSUED:  JUNE 9, 2024 1937Z

PRODUCT(S) OR DATA IMPACTED: SEE BELOW:

DATE/TIME OF INITIAL IMPACT: JUNE 9, 2024 0651Z

DATE/TIME OF EXPECTED END: TBD

LENGTH OF OUTAGE: TBD

DETAILS/SPECIFICS OF CHANGE: ESPC RECEIVED THE FOLLOWING MESSAGE FROM THE
S6 CONTROLLER AT EUMETSAT:  THIS IS TO INFORM YOU THAT WE ARE CURRENTLY
EXPERIENCING AN ISSUE THAT COULD AFFECT THE TIMELY PROVISION OF THE
FOLLOWING PRODUCTS (CRITICAL PRODUCT ARE MARKED IN YELLOW):
P4_1A_HR
P4_1B_HR
P4_1B_LR
P4_2_HR
P4_2_LR
MW_2_AMR
P4_2P_HR
AFFECTED DATA STARTING AROUND 20240609T065106 FOR HR PRODUCTS.
AFFECTED DATA STARTING AROUND 20240609T083156 FOR LR PRODUCTS.

CONTACT INFORMATION FOR FURTHER INFORMATION: ESPC OPERATIONS AT
ESPCOPERATIONS@NOAA.GOV AT 301-817-3880

WEB SITE(S) FOR APPLICABLE INFORMATION: N/A

THIS MESSAGE WAS SENT BY ESPC.NOTIFICATION@NOAA.GOV. YOU HAVE BEEN SENT
THIS AND OTHER NOTIFICATIONS BECAUSE YOU HAVE OPTED IN TO RECEIVE IT. IF
FOR ANY REASON, YOU WISH TO UNSUBSCRIBE, PLEASE CONTACT ESPC HELP DESK AT
ESPCOPERATIONS@NOAA.GOV OR (301) 817-3880. PLEASE NOTE: IT MAY TAKE UP TO
TWO BUSINESS DAYS TO PROCESS YOUR UNSUBSCRIBE REQUEST.

REPLYFORWARD

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